Godsbet Privacy Policy

1. Introduction and Overview

Godsbet (hereinafter "we", "us" or "Godsbet") is a leading platform in Bangladesh's online betting and gaming industry. We understand how valuable your personal information is to you and are committed to protecting your privacy.

This Privacy Policy applies to the godsbet website (https://godsbet.onl) and all associated services. By using our services, you accept the terms set out in this Privacy Policy.

What's in this policy:

• What information we collect and why
• How we use and share your information
• What measures we take to protect your information
• Your rights and how you can exercise them
• Use of cookies and tracking technology
• Third-party services and links
• Children's Privacy Protection
• Contact and Complaint Procedure

2. Information We Collect

Godsbet collects various types of information to provide you with the best service, ensure security, and fulfill legal obligations. The information we collect is as follows:

2.1 Personal Identification Information

• Name: Your full name (first name and surname)
• Date of birth: For age verification (to confirm 18+)
• National ID Number: For KYC verification
• Address: Current and permanent address, including postal code
• Nationality: Your citizenship and country
• Photo ID: Scanned copy of NID, passport, or driving license

2.2 Contact Information

• Email address: For account verification and communication
• Mobile number: For SMS verification and two-factor authentication
• Preferred contact method: How you prefer to be contacted

2.3 Financial Information

• Payment method details: Bank account number, mobile banking number
• Transaction history: Deposit, withdrawal and bet records
• Balance information: Your current account balance and bonuses
• Payment verification: Documents required for transaction verification

2.4 Technical and Usage Information

• IP Address: Your internet connection address
• Device information: Details of your computer, mobile, or tablet
• Browser type and version: Which browser you're using
• Operating System: Windows, Android, iOS, etc.
• Login times and sessions: When and how long you were logged in
• Game history: Which games you played and your betting patterns
• Page views and navigation: How you navigate the site

2.5 Communication Records

Godsbet may record all your communications with customer support - live chat, email, phone calls, and social media messages. These records help improve service quality and assist in dispute resolution.

3. How We Use Your Information

Godsbet uses your information only for legitimate and necessary purposes. We never sell your information to third parties without your consent.

3.1 Core Uses:

• Account creation and management: Setting up and maintaining your Godsbet account
• Identity verification (KYC): Verifying your age, identity and address
• Transaction processing: Managing deposits, withdrawals and payments
• Providing gaming services: To provide you with betting and gaming facilities
• Bonuses and promotions: Delivering offers tailored to your eligibility
• Customer Support: Resolving your issues and questions
• Security and fraud prevention: Detecting unusual activity
• Fulfilling legal obligations: AML/CTF Compliance

3.2 Marketing and Communication:

With your consent, Godsbet may send you:

• Updates on new games and features
• Promotional offers and bonus codes
• Special event and tournament notifications
• VIP and loyalty program updates
• Newsletters and gaming tips

You can opt out of these communications at any time through your account settings or by clicking the unsubscribe link in the email.

3.3 Improvement and Analysis:

• Improving website performance and user experience
• Identifying popular games and features
• Understanding user behavior and preferences
• Designing new products and services
• Troubleshooting technical issues and fixing bugs

4. Information Sharing and Disclosure

Godsbet values the privacy of your information and shares it with third parties only in the following circumstances:

4.1 Service Providers:

We work with selected third parties who help us operate our services:

• Payment processor: For managing deposits and withdrawals
• Identity verification service: For KYC verification
• Game providers: To supply game content
• Cloudrovider cookies - to track game sessions and performance For data storage and server management
• Customer Support Tools: For ticket and live chat system
• Email Service Provider: To send correspondence

All these partners are bound by strict confidentiality agreements and may only use information for their designated functions.

4.2 Legal Requirements:

Godsbet may disclose your information if:

• Required by law or to comply with legal process
• At the request of government authorities or regulatory bodies
• Investigating fraud, money laundering or illegal activity
• To protect the rights, property, or safety of Godsbet or others
• To comply with court orders or subpoenas

4.3 Business Transfers:

If Godsbet undergoes a merger, acquisition, or asset sale, your information may be part of the transferred assets. We will notify you before any such transaction.

4.4 We Never Share:

• Selling your information to third parties for marketing purposes
• Your data with unrelated companies
• Your personal information with social media platforms
• Your gaming data with competitor operators

5. Data Security Measures

Godsbet uses industry-leading security technologies and procedures to keep your information safe:

5.1 Technical Protection:

• SSL/TLS Encryption: All data transmission is protected with 256-bit encryption
• Database encryption: Stored data remains encrypted
• Firewall protection: Multi-layer firewall to protect against intrusion
• DDoS Protection: Denial of Service attack prevention
• Malware scanning: Regular system scans and threat detection
• Secure password hashing: Your password is stored in encrypted format

5.2 Administrative Protection:

• Access Control: Only authorized personnel have access to sensitive data
• Privacy Training: All staff members are trained in data protection
• Confidentiality Agreement: All employees and contractors sign NDAs
• Regular audits: Internal and external security audits
• Incident Response Plan: Prepared protocols for data breaches

5.3 Your Responsibilities:

You also play a role in securing your account:

• Use strong and unique passwords
• Never share your login credentials with anyone
• Enable Two-Factor Authentication
• Avoid betting on public Wi-Fi
• Review your account activity regularly
• Report suspicious activity immediately

6. Cookies and Tracking Technologies

Godsbet uses cookies and similar technologies to enhance your browsing experience and analyze site performance.

6.1 Cookies We Use:

Cookie Type	Purpose	Expiry
Essential cookies	Site functionality, login sessions, security	Session/1 year
Performance Cookies	Site usage analysis, page load times	2 years
Functional cookies	Remembering language preferences and settings	1 year
Marketing cookies	Displaying relevant ads and promotions	6 months

6.2 Third-Party Cookies:

Godsbet uses some third-party services that may set their own cookies:

• Google Analytics - to analyze site traffic and user behavior
• Game Provider Cookies - to track game sessions and performance
• Payment gateway cookies - to facilitate secure transactions

6.3 Managing Your Cookie Preferences:

You can control and/or delete cookies through your browser settings. However, note that disabling cookies may prevent some features of Godsbet from working properly.

7. Your Privacy Rights

As a Godsbet user, you have the following privacy rights:

7.1 Right to Access:

You have the right to know what information we hold about you, why we collect it, and how we use it. You can request a copy of your data, which we will provide within 30 days.

7.2 Right to Rectification:

If your personal information is incorrect or incomplete, you may request to correct it. Godsbet will process your request promptly and make the necessary changes.

7.3 Right to Erasure (Right to Be Forgotten):

In certain circumstances, you may request deletion of your personal data. However, we may be required to retain some information for legal and regulatory requirements (such as AML/CTF records).

7.4 Right to Object to Processing:

You can object to the processing of your data for specific purposes, such as direct marketing. We will immediately respect your preference.

7.5 Right to Data Portability:

You can request your data in a structured, commonly used format and transfer it to another service provider.

7.6 Right to Withdraw Consent:

Where we process data based on your consent, you may withdraw that consent at any time. This will not affect the lawfulness of processing done before withdrawal.

7.7 Right to Lodge a Complaint:

If you believe Godsbet has violated your privacy rights, you may file a complaint with us or with the relevant data protection authority.

8. Data Retention and Deletion

Godsbet retains your personal information only as long as necessary for the purpose for which it was collected or as required by law.

8.1 Retention Periods:

• Active account: All data retained as long as your account remains open
• Inactive accounts: May be archived after 3 years of inactivity
• Closed account: Retained for 5-7 years as required by law
• Transaction records: 7 years in accordance with AML/CTF regulations
• Marketing data: Removed immediately after opt-out
• Cookie data: According to each cookie's own expiry

8.2 Deletion Process:

When the retention period expires or if you request deletion (and there are no legal restrictions), we will:

• We will permanently delete your data from our active systems
• We will remove data from backups at the next scheduled deletion
• We will instruct third-party processors to delete your data
• We will provide you with confirmation that the data has been deleted

8.3 Legal Retention Exceptions:

In some cases, Godsbet may be required to retain your data for an extended period:

• To comply with financial regulatory requirements
• In ongoing legal disputes or investigations
• For fraud prevention and security purposes
• In compliance with tax and accounting laws

9. Children's Privacy

Godsbet is not for individuals under 18 years of age and we do not knowingly collect personal information from minors.

9.1 Age Verification:

• All new users must provide their date of birth
• Government-issued ID verification is mandatory
• Suspicious accounts may face additional verification
• Accounts are immediately suspended when a minor is identified

9.2 If We Discover Data from Minors:

If we discover that we have inadvertently collected information from a minor, we will:

• Will close the account immediately
• Delete all relevant personal data
• Refund any deposits (to legal guardians)
• We will prevent future access

9.3 Parental Responsibility:

We encourage parents to monitor their children's online activities and prevent them from using Godsbet or any other gambling site.

10. Third-Party Links and Services

The Godsbet website may contain links to third-party websites, game providers, and services. This Privacy Policy applies to Godsbet only.

10.1 Third-Party Websites:

When you click on an external link, you are leaving our site and will be subject to that site's own privacy policy. Godsbet is not responsible for third-party privacy practices.

10.2 Game Providers:

Godsbet partners with various software providers to supply games. These providers may use their own cookies and tracking technologies to ensure game performance and fairness.

10.3 Social Media:

Our site may contain social media sharing buttons. These platforms have their own data collection practices governed by their privacy policies.

10.4 Our Recommendation:

• Read their privacy policies before using any third-party sites
• Understand what information is being shared and how it will be used
• Be careful what information you provide on third-party platforms

11. International Data Transfers

Godsbet is an international platform and your information may be processed and stored in different countries. We ensure that all international transfers are made with adequate protection.

11.1 Safeguards:

• We only transfer data to countries with adequate data protection laws
• All transfers are encrypted and done via secure channels
• We use standard contractual clauses to ensure data protection
• Third-party processors are required to follow the same privacy standards

11.2 Data Processing Locations:

Your information may be processed in the following regions:

• European Union (EU) - with GDPR compliance
• Singapore - Asia-Pacific data center
• United Kingdom - under UK GDPR
• Other authorized jurisdictions with adequate protection

12. Policy Updates and Changes

Godsbet may update this Privacy Policy from time to time to reflect new laws, technology changes, or business practices.

12.1 How We Will Notify You:

• Minor changes: This page will be updated with a "Last Updated" date
• Significant changes: You will be notified by email notification and site banner
• Major changes: Re-consent may be required

12.2 Your Responsibilities After Updates:

Your continued use of Godsbet after posting updates signifies your acceptance of the revised Privacy Policy. If you do not agree with the changes, you may close your account.

12.3 Version History:

We keep previous versions of this policy for transparency. You can access older versions on request.

13. Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, Godsbet is here to speak with you.

13.1 Contact Us:

13.2 Data Protection Officer:

You can contact our Data Protection Officer directly on privacy-related matters:

• Email: [email protected]
• Subject line: Mention "Privacy Inquiry" or "Data Protection Request"

13.3 Complaint Procedure:

If you believe your privacy rights have been violated:

1. Contact first: With our Customer Support or DPO
2. Investigation: We will investigate your complaint within 15 working days
3. Response: You will be provided with a detailed response and resolution
4. Escalation: If dissatisfied, you may lodge a complaint with the relevant data protection authority

13.4 What Information We Need:

To process your inquiry quickly, please provide:

• Your Godsbet username or registered email
• Detailed description of your request or concern
• Relevant dates or events
• Any supporting documents (if applicable)

14. Final Statement and Consent

By using Godsbet and creating an account, you acknowledge that:

• You have read and understood this Privacy Policy
• You consent to the collection, use and processing of your data in the manner described
• You are 18 years of age or older and legally capable of entering into binding agreements
• You have provided accurate and truthful information
• You understand your privacy rights and how to exercise them

Last updated: October 2026

Effective date: This Privacy Policy is effective from the date of publication and remains in force until further amended.